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NDIS Support Coordinators and Mental Health Support Workers

  • 3 x Full Time or Part Time Support Coordinators
  • 5 x Full Time, Part Time or Casual Support Workers
  • Mooroolbark, Victoria

Glady and Co are a mental health service, located in the Eastern Suburbs, that provides outreach mental health support, support coordination, allied health services and a group/drop-in centre. Glady and Co specialises in lived experience support work and the ability to utilise life and recovery experience is held in high regard, Glady and Co are a supportive and family friendly organisation that provides ongoing flexibility for it's employees. 


Support Coordination is a capacity building function to implement all supports in a participant's NDIS plan, including informal, mainstream, community and funded supports. The Support Coordinator will work collaboratively with NDIS participants to connect them to local services and resources.

The Support Coordinator works with each participant to get their plan started, understand more about their plan and support the participant to improve their plan when needed. The Support Coordinator also keeps track of the funds within the NDIS plan and support services provided.

The position will focus on building local networks and partnerships, acting as the key liaison point for all related services chosen by the individual and keeping up to date with NDIS guidelines.


The role of Mental Health Support Worker is a varied position that involves:

  • Supporting NDIS participants to build capacity in their lives
  • Creating goals with participants and providing support to achieve them
  • Facilitating groups and supervising Recovery Hub
  • Assisting participants to develop coping strategies, build confidence and access the community

Each NDIS participant will have different needs, this role varies with each person and Glady and Co aim to provide a unique experience for all participants.

About You:

You will have experience in providing mental health support within community services, have an excellent understanding of the varied ways mental illness can effect aspects of the participants life and family dynamic, be focused on quality service delivery for customers that have an NDIS plan. You will be efficient, organised, able to balance the demands of client interface and administration tasks. You will have excellent conflict resolution, case management and listening skills.

About Glady and Co:

Glady and Co is an innovative new organisation that supports people with mental health difficulties by providing flexible, out of the box NDIS services. We specialise in lived experience support and creating services that flexibly evolve to meet the needs of our clients throughout their lives.

Glady and Co has recently opened a Recovery Hub in Mooroolbark, we offer a group program and drop-in facilities through NDIS funding. All staff members have the opportunity to facilitate groups and participate in social outings. The Glady and Co Hub aims to be a community within itself that focuses on increasing participants skills and abilities to actively participate in the greater community.

Glady and Co embraces diversity in all its forms and respect everyone's strength and contributions irrespective of gender, ethnicity, culture, religious beliefs, sexual orientation and political views.

Next Steps:

Applicants are requested to submit a resume and cover letter outlining their suitability for the role.

For specific information about the role, please contact Galadriel Scott on 0438 526 843, or email [email protected]

Shortlisted Applicants will be contacted by 15/03/2019.

Vacancy closes 5pm 12/03/2019.

We recognise the benefits that diversity and inclusions brings, and in turn encourage people from all backgrounds, abilities and identities to apply to our vacancies.

Please note that all appointments are subject to one or more of the following forms of pre-employment safety screening checks including; Police Record Check, Working with Children Check, Disability Work Exclusion Scheme Check, Reference Checks and APHRA Registration Check.

Job contact

Name: Galadriel Scott

Phone: 0438526843