View your shopping cart.

Financial Counsellors

  • Use skills and knowledge to assist people in financial hardship
  • Salary packaging, and competitive sector remuneration
  • Full-time and part-time contract roles (min 0.6EFT) available until 31st Dec 2018
  • Based in Epping

About Uniting
At Uniting we are passionate about working together to inspire people, enliven communities and confront injustice.

We are proud to have been part of local communities for over 100 years delivering services across Victoria and Tasmania. With a team of 7,000 skilled and committed individuals we provide over 770 programs and services to people of all ages to learn, thrive and enjoy a healthy, happy life. We’re there for children, families, people with disability, older people and those experiencing homelessness, mental illness or drug and alcohol addiction.

Uniting is looking for great people who, like us, celebrate diversity and welcome everyone regardless of ethnicity, faith, sexual orientation and gender identity.

Learn more

About the opportunity

Our Financial Counsellor roles provide financial inclusion services aimed at providing information, options, support and advocacy to individuals, families and groups of consumers who find themselves in financial difficulties. The position also requires the Financial Counsellor to contribute to the extension of the consumer rights of the target group and to ensure the protection of the individual's welfare rights.

About you

We would love to hear from you if you have:

  • A community Services Diploma (Financial Counselling) and are a member of the Financial and Consumer Rights Council
  • Preferable 2 years demonstrated experience in a financial counselling or related role and an understanding of issues relevant to the community service sector
  • Knowledge of casework issues as related to the target group, including an awareness of financial hardship, family violence and cultural sensitivity
  • Knowledge of policies and practices of major creditors and the ability to identify the appropriate legislation which applies to particular debts.
  • Sound knowledge of the relevant hardship policies, practices and services offered by relevant State and Federal Governments Departments, utility providers and other major creditors as appropriate to the client group.
  • Working knowledge of the legislation in relation to credit and debt, particularly the National Credit Code, the Bankruptcy Act, Debt Recovery Legislation and the Energy Retail Code.
  • Competent in the use of Microsoft suite (Word, Excel, and Outlook), data entry, and navigation of databases
  • Ability to use IRIS beneficial, but not essential
  • Ability to speak a relevant community language would be considered an advantage. 

How to apply

If this sounds like you, find out more about this role or apply today. When applying, please include a cover letter, of no more than one page outlining your suitability and attach a current resume of no more than 3 pages. You will also need to send in your response to the Key Selection Criteria document (attached).

Please send your application to Ros Lowe, Email: [email protected]

Applications close: Wednesday 18th July 2018, 12pm noon

Get in touch

E: [email protected]

T: 8401 0100 to speak with Mona Mrad  or email [email protected]

Employment is subject to satisfactory criminal history and Victorian Working with Children Checks prior to commencement. Uniting is proud to be an inclusive employer and committed to keeping children safe.

Job contact

Name: Ros Lowe

Phone: 03 9412 5700