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North East Tenancy Assistance and Advocacy Worker

  • Full time 4 year contract position, based in Epping with regular outreach as required (part-time applications will be considered)
  • Competitive remuneration and Salary Packaging
  • Integrated and responsive service delivery model

We have an exciting opportunity for a Tenancy Assistance and Advocacy Worker to join our Social and Financial Inclusion team and be a part of an innovative and trusted community service organisation within one of Australia's largest welfare networks – Uniting, including Kildonan UnitingCare as a founding agency.

Kildonan is joining together with 21 UnitingCare agencies to form a new organisation. We will be called Uniting (Victoria and Tasmania) Limited. On 1 July 2017 all ongoing UnitingCare employees will transfer to employment with Uniting. Once this is complete, Uniting will be one of the largest community service providers within Victoria and Tasmania. Uniting to inspire people, enliven communities and confront injustice.

What's involved in this position?

The Tenancy Assistance and Advocacy Program (TAAP) is administered by Consumer Affairs Victoria and delivered statewide by 17 community agencies, including housing agencies and community legal centres.

The TAAP provides a quality tenancy service to financially disadvantaged Victorians and / or those experiencing family violence, through information and referral, negotiation and Victorian Civil and Administrative Tribunal (VCAT) assistance, including advocating for tenants at VCAT hearings.

The North East Tenancy Assistance and Advocacy Program will be delivered by Kildonan, from our base in Epping and with outreach across the service area.

We want to hear from you!

We would love to hear from you if you have:

  • A qualification or experience in a relevant field such as law, housing, social work or dispute resolution

  • Experience in applying the residential tenancy legislation

  • Knowledge and experience of VCAT processes and procedures

  • Experience working with and advocating for vulnerable people

  • Have a passion for continuous improvement and quality

We are committed to:

Nurturing and supporting our employees in every way possible and providing staff with the opportunity to learn and grow their careers within ground-breaking programs as part of our dynamic and engaging culture.

The Position Description for this role is attached, where you can view the full list of Key Responsibilities and Key Selection Criteria. For more information, please visit our website:

Kildonan is a Child Safe Organisation!

Kildonan is committed to safeguarding children and young people. Our recruitment process involves extensive screening prior to appointment including thorough reference checking. All successful applicants must comply with Kildonan's Child Safe Policy. The requirement to undertake a Criminal Records Check with a satisfactory outcome and hold a valid Working with Children Check (E) Card is mandatory. Travel between sites is required therefore you will need to hold a current Victorian Driver's license

For a confidential discussion about this opportunity, please contact Veronica Greenfield on 8401 0120

How to apply

Please apply by emailing to [email protected] and forward your cover letter, a current resume and a response to the key selection criteria document (attached) to Marnie Hopkins, People & Culture Coordinator

Applications Close: 12pm on Friday 23 June

Kildonan UnitingCare - An Equal Opportunity Employer and a Child Safe Organisation

*Please note: Only applications addressing the KSC will be considered

Job contact

Name: Marnie Hopkins

Phone: 9412 5700