FAQs for Advertisers






How do I advertise a job?

  • Click 'Advertise Vacancy' for a list of fees

  • Once you are satisfied, click 'Post Your Advertisement Now'

  • Complete the form as required. Fields titled with blue text are mandatory and must be completed before your advertisement is accepted

  • You will also be asked to choose a password, which will allow you to make changes to your ad

  • Once you have submitted your ad, you will receive a confirmation email from jobseekeradmin@infoxchange.net.au, with the details of your ad and your password. Please keep this email until your job is filled



How much does advertising a job cost?

  • $50 (including GST) for employers from the community, non-profit or charitable sectors

  • $90 (including GST) for all other advertisers, including local government and government departments, recruitment agencies, human resource firms, etc.

  • Featured jobs (see below) cost an extra $80.



How do I make a change to my ad?

  • When you have submitted your ad, you will receive an automatically generated email with your job details, including your chosen password, and a link.

  • To modify your ad, click on the link (or copy and paste it into your browser) and enter the password, and you can change any aspect of your advertisement.





How long will my job appear for?

  • You can choose any expiry date up to 30 days into the future from the date of submission. Jobs will automatically be removed at the end of your chosen expiry date.

  • You will still have access to your job details after the expiry date which can be accessed using your confirmation email.



I need to extend the expiry date. How do I do this?

  • Log in to your advertisement (as described above) and simply change the closing date.

  • However you cannot extend your ad beyond 30 days from the day of publication.


How do I extend a job for beyond 30 days?

  • Your job can be extended beyond 30 days if you contact the Jobseeker team on 03 9418 7400 or jobseeker@infoxchange.net.au . Please note that any renewal beyond 30 days is considered a new advertisement.


What is a featured job?

  • Featured jobs receive additional exposure on the Jobseeker homepage and category and state search pages, ensuring every job seeker that visits the website will see your job.

  • Featured jobs are booked for seven days, beginning on Friday mornings, and are also featured in Infoxchange Australia's weekly newsletter, the Community Infocast, sent weekly to more than 52,000 email addresses.


How can I feature my job?

  • To book a featured job, contact the Jobseeker team on 03 9418 7400 or jobseeker@infoxchange.net.au

  • Please note that featured jobs are normally booked weeks in advance and vacancies are limited.


How much do featured jobs cost?

  • $130 (including GST) for employers from the community, non-profit or charitable sectors

  • $170 (including GST) for all other advertisers, including local government and government departments, recruitment agencies, human resource firms, etc.


How do I pay for my job?

  • ? You can choose to pay for your advertisement via credit card during the submission process, or you can select to have an invoice sent to you, to be paid within 14 days: select the 'BPay/Cheque/Other' method for this option.


Can I check how often my job has been viewed?

  • You can, using the Infoxchange ‘Traffic Tracker’. Simply log in to your ad at any time using the link and password in your confirmation email, and you can check how many times your page has been viewed, and how often your position description has been downloaded (if applicable).


How many jobs can I list in each advertisement?

  • There is a limit of one job title per ad (although multiple positions of the same job are permitted).


What if I need extra assistance?

  • Contact the Jobseeker team on 03 9418 7400, 8.30am to 5.30pm Mondays to Fridays, or email jobseeker@infoxchange.net.au and we will get back to you within one working day


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Need help?


Please refer to the FAQ page for any questions or clarifications you may have.

If you need further assistance, please contact the Jobseeker team. Help is available 8.30AM - 5.30PM, Monday to Friday.

phone (03) 9418 7400
mail Email Jobseeker
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